Role Summary
We are looking for a hands-on and technically skilled Aftersales Service Technician to join our After Sales team in Nairobi.
At Roam, we’re building the future of electric mobility in Africa. In this role, you’ll play a key part in keeping our electric motorcycles reliable, safe, and performing at their best, while ensuring our riders receive a high standard of service and technical support.
Key Responsibilities
You will be responsible for:
- Diagnosing and repairing technical issues on Roam electric motorcycles.
- Carrying out servicing, maintenance, and repairs to ensure vehicle reliability.
- Supporting customers across different service locations.
- Troubleshooting mechanical and electrical issues.
- Maintaining accurate service and repair documentation.
- Ensuring work is completed safely, efficiently, and to a high service standard.
What We’re Looking For
The ideal candidate will have:
- Proven experience working with motorcycles/motorbikes.
- Direct experience handling electric motorcycles.
- Strong troubleshooting and repair skills.
- Good mechanical and electrical engineering knowledge.
- Good customer service and communication skills.
- Basic computer literacy.
- A hands-on approach with strong attention to detail and a commitment to quality.
⚠️ Please note: Candidates without direct experience handling motorcycles/electric motorcycles will not be considered.
Why Join Roam?
This is an opportunity to be part of a fast-growing team working to shape the future of electric mobility in Africa. At Roam, we value people who are curious, hands-on, impact-driven, and ready to solve real-world challenges.
If you have the technical skills and practical experience to help keep Roam riders moving, we’d love to hear from you.
📍 Location: Nairobi, Kenya
📩 Apply via: talent@roam-electric.com
📅 Application deadline: 21st September 2026
Only shortlisted candidates will be contacted.